Please read these terms and conditions carefully before using Our Service.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions.

The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of these Terms and Conditions:

Application means the software program provided by the Company downloaded by You on any electronic device, named Tranzi

Application Store means the digital distribution service operated and developed by Apple Inc. (Apple App Store) or Google Inc. (Google Play Store) in which the Application has been downloaded.

Affiliate means an entity that controls, is controlled by or is under common control with a party.

Account means a unique account created for You to access our Service or parts of our Service.

Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Tranzi Portal, Al Qouz, Sheikh Zayed Road, Dubai.

Country refers to: United Arab Emirates

Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.

Vehicles refer to the cars offered for renting on the Service.

Orders mean a request by You to rent cars from Us.

Booking refers to the Application.

Terms and Conditions (also referred as "Terms") mean these Terms and Conditions that form the entire agreement between You and the Company regarding the booking.

Third-party Social Media Service means any services or content (including data, information, products or services) provided by a third-party that may be displayed, included or made available by the Booking.

You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Acknowledgement

These are the Terms and Conditions governing the use of this Booking and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the Booking on this Application.

Your access to book and use the vehicles is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or make bookings through this Application.

By booking the vehicle You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not book the Vehicle.

You represent that you are over the age of 18. The Company does not permit those under 18 to drive the Vehicle legally in the country.

Your booking is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.

Company shall not be held responsible under any circumstances, You will have to make sure to check the vehicle for damages, working condition, and availability of all the features of the vehicle mentioned on the website while you were booking the vehicle at the time of taking the handover of the Vehicle from the Entity. Identity document verification and authentication is solely at the discretion of the rent a car companies.

Booking of Vehicles

By booking the Vehicles through the Application, You warrant that You are legally capable of entering into binding contracts.

Your Information

If You wish to rent the Vehicles available on the Application, You may be asked to supply certain information relevant to Your booking including, without limitation, Your name, Your email, Your phone number, Your credit card number, the expiration date of Your credit card, Your billing address, and Your Billing information.

You represent and warrant that: (i) You have the legal right to use any credit or debit card(s) or other payment method(s) in connection with any booking; and that (ii) the information You supply to us is true, correct and complete.

By submitting such information, You grant us the right to provide the information to payment processing third parties for purposes of facilitating the completion of Your Booking.

Cancellation of Booking

We reserve the right to refuse or cancel Your Booking at any time for certain reasons including but not limited to:

• Vehicle availability
• Errors in the description or prices for renting Vehicles
• Errors in Your Booking

We reserve the right to refuse or cancel Your Booking if fraud or an unauthorized or illegal transaction is suspected.

Your Booking Cancellation Rights

Any Vehicles you rent can only be returned in accordance with these Terms and Conditions and Our Returns Policy.

Our Returns Policy forms a part of these Terms and Conditions. Please read our Returns Policy to learn more about your right to cancel Your Booking.

Your right to cancel a Booking only applies to Vehicles that are returned in the same condition as You received them. You should also include all of the Documents.

Vehicles that are damaged or not in the same condition as You received them or which are worn simply beyond the condition in which it was delivered / collected shall not be accepted without proper investigation from the Legal Authorities. You should therefore take reasonable care of the rented Vehicles while they are in Your possession.

We will reimburse You no later than 30 days from the day on which We receive the returned Vehicle in a proper condition. We will use the same means of payment as You used for the Booking, and You will not incur any fees for such reimbursement.

You will not have any right to cancel a Booking for the supply of any of the following Vehicles:

• The supply of Vehicles made available to You exactly as per your selection while Booking.

Availability, Errors and Inaccuracies

We are constantly updating Our deals of Renting the Vehicles. The Vehicles available on Our Application may be mispriced, described inaccurately, or unavailable, and We may experience delays in updating information regarding our Vehicles on the Application and in Our advertising on other websites.

We cannot and do not guarantee the accuracy or completeness of any information, including prices, vehicle images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.

Prices Policy

The Company reserves the right to revise its prices at any time prior to accepting a Booking.

The prices quoted may be revised by the Company subsequent to accepting a Booking in the event of any occurrence affecting delivery caused by government action, increased taxes, higher foreign exchange costs and any other matter beyond the control of the Company. In that event, You will have the right to cancel Your Booking.

Payments

All Vehicles rented are subject to a one-time payment. Payment can be made through various payment methods we have available, such as Visa, MasterCard, Affinity Card, American Express cards or online payment methods (PayPal, for example).

Payment cards (credit cards or debit cards) are subject to validation checks and authorization by Your card issuer. If we do not receive the required authorization, We will not be liable for any delay or non-delivery of Your booking.

User Accounts

When You create an account with Us, You must provide Us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of Your account on Our Application.

You are responsible for safeguarding the password that You use to access the Application and for any activities or actions under Your password, whether Your password is with Our Application or a Third-Party Social Media Service.

You agree not to disclose Your password to any third party. You must notify Us immediately upon becoming aware of any breach of security or unauthorized use of Your account.

You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than You without appropriate authorization, or a name that is otherwise offensive, vulgar or obscene.

Links to Other Websites

Our Application may contain links to third-party web sites or services that are not owned or controlled by the Company.

The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise You to read the terms and conditions and privacy policies of any third-party web sites or services that You visit.

Termination

We may terminate or suspend Your Account immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.

Upon termination, Your right to use the Application will cease immediately. If You wish to terminate Your Account, You may simply discontinue using the Application.

Limitation of Liability

Not withstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of this Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Application or 500 AED if You haven't rented anything through the Application.

To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Application, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party's liability will be limited to the greatest extent permitted by law.

"AS IS" and "AS AVAILABLE" Disclaimer

The Vehicle is provided to You "AS IS" and "AS AVAILABLE" and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Application, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Application will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.

Without limiting the foregoing, neither the Company nor any of the company's provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Application, or the information, content, and Vehicles included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Application; or (iv) that the Application, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.

Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.

Governing Law

The laws of the United Arab Emirates, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state or national laws.

Disputes Resolution

If You have any concern or dispute about the Application service, You agree to first try to resolve the dispute informally by contacting the Company or it shall be settled under the laws laid by The United Arab Emirates judiciary.

Severability and Waiver

Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

Waiver

Except as provided herein, the failure to exercise a right or to require performance of an obligation under this Terms shall not effect a party's ability to exercise such right or require such performance at any time thereafter nor shall be the waiver of a breach constitute a waiver of any subsequent breach.

Translation Interpretation

These Terms and Conditions may have been translated if We have made them available to You on our Application. You agree that the original English text shall prevail in the case of a dispute.

Changes to These Terms and Conditions

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use Our Application after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Application.

Contact Us

If you have any questions about these Terms and Conditions, You can contact us:

• By email: info@tranzi.com